here are our:
Frequently Asked Questions
Shipping Policies
We’re a tiny team of two crafting each order with care. While we often ship out sooner, please allow up to 9 business days for us to process and prepare your order—especially if it’s made-to-order or brewed under moonlight 🌝 📦.
Estimated Delivery (After Shipping)
- U.S. Orders: Typically arrive 3–7 business days after shipping, depending on your location.
- International Orders: Usually take 2–6 weeks, with possible delays due to customs or shipping quirks.
International Shipping & Customs
We ship to most countries! If your country is not listed at checkout, send us an email at sia@folkandfireshop.com, and we’ll see if we can ship to you.
- Customs fees, duties, and taxes are determined by your country and are your responsibility. Unfortunately, we don’t have control over these fees.
Lost, Stolen, or Damaged Packages
All priority shipping options come with $50 of insurance. If you’d like to increase your insurance coverage to match your order’s full value, email us at sia@folkandfireshop.com before your order ships.
- We are not responsible for lost, stolen, or damaged orders once they leave our hands and are with USPS/FedEx/UPS. If your package is missing, please file a claim directly with the shipping carrier.
Combined Shipping
Unfortunately, we cannot offer combined shipping on multiple orders. Each order is processed separately, and by placing more than one order, you agree to receive separate shipments.
Refund Policies
The information provided on the Folk & Fire Apothecary website, including but not limited to all product descriptions, labels, blog posts, social media content, and other materials, is for educational and informational purposes only. Folk & Fire Apothecary LLC does not claim to be licensed medical professionals, and the content provided is not intended as, nor should it be considered a substitute for, medical advice, diagnosis, or treatment.
By using this website, you acknowledge and agree to the following:
- Not Medical Advice: The content on this website, including any suggestions regarding herbal remedies or other wellness products, is not medical advice. It is based on traditional, ancestral, and historical uses of plants and other natural substances. Always consult with a licensed healthcare provider before using any herbal products, especially if you have a medical condition or are taking prescription medication.
- Consult Your Doctor: If you believe you are experiencing a medical emergency or have concerns about your health, you should immediately contact a medical professional. You should not use any of the information on this website as a replacement for seeking professional medical care. In case of an emergency, please contact your doctor or go to the nearest hospital or call 911.
- FDA Disclaimer: The FDA (U.S. Food and Drug Administration) has not evaluated the products sold by Folk & Fire Apothecary LLC. The information on this site is not intended to diagnose, treat, cure, or prevent any disease. Herbal products have not been tested for safety or efficacy by any government body, including the FDA. Always seek the advice of your physician or other healthcare provider before using any herbal products or supplements.
- Consultation for Children: Always consult with your child's healthcare provider before using any herbal products. Some herbs may not be suitable for children, and dosages should always be discussed with a professional.
- Suggested Use: Any "Suggested Use" recommendations, rituals, or guidelines for products mentioned on this website, in social media posts, or on product packaging are for educational purposes only. These suggestions are not medical advice. You should consult a licensed healthcare provider to determine the correct dosage or treatment options, especially when considering the use of herbal remedies for children.
- No Liability: By using this website and its content, you agree that Folk & Fire Apothecary LLC is not responsible for any adverse effects, consequences, or harm resulting from the use or misuse of information or products from this website. You assume full responsibility for your actions and any consequences that may arise from using these products or relying on this information.
By continuing to use this website, and by using any products, joining memberships or otherwise interacting with Folk & Fire Apothecary LLC you are acknowledging that you have read and understood this General Disclaimer and that you accept the terms outlined above.
For any questions, please contact us at:
Folk & Fire Apothecary LLC
Email: sia@folkandfireshop.com
Sourcing Our Ingredients
All plant material is either ethically wildcrafted, grown in our own garden, or sourced from small organic farms we trust. Ingredient origins are listed on each product page.
🍯 What kind of honey and beeswax do you use?
We source raw golden bricks of beeswax from small beekeepers in Washington, Oregon and Idaho.
🌻 What about oils?
All oils are organic, cold-pressed, and non-GMO, sourced from trusted co-ops and suppliers. We use different oils based on the product (sunflower, jojoba, olive, etc.).
🌼 Do you use essential oils or hydrosols?
Yes, selectively. Some of our perfume blends have essential oils or hydrosols in them and are clearly marked. Our essential oils and hydrosols come from:
- Local small-batch distillers using Oregon Tilth certified organic plants, or
- Farms we personally know who use organic practices (even if not certified yet)
Only the best-smelling, highest integrity stuff makes it in.
Medical & General Disclaimer
The information provided on the Folk & Fire Apothecary website, including but not limited to all product descriptions, labels, blog posts, social media content, and other materials, is for educational and informational purposes only. Folk & Fire Apothecary LLC does not claim to be licensed medical professionals, and the content provided is not intended as, nor should it be considered a substitute for, medical advice, diagnosis, or treatment.
By using this website, you acknowledge and agree to the following:
- Not Medical Advice: The content on this website, including any suggestions regarding herbal remedies or other wellness products, is not medical advice. It is based on traditional, ancestral, and historical uses of plants and other natural substances. Always consult with a licensed healthcare provider before using any herbal products, especially if you have a medical condition or are taking prescription medication.
- Consult Your Doctor: If you believe you are experiencing a medical emergency or have concerns about your health, you should immediately contact a medical professional. You should not use any of the information on this website as a replacement for seeking professional medical care. In case of an emergency, please contact your doctor or go to the nearest hospital or call 911.
- FDA Disclaimer: The FDA (U.S. Food and Drug Administration) has not evaluated the products sold by Folk & Fire Apothecary LLC. The information on this site is not intended to diagnose, treat, cure, or prevent any disease. Herbal products have not been tested for safety or efficacy by any government body, including the FDA. Always seek the advice of your physician or other healthcare provider before using any herbal products or supplements.
- Consultation for Children: Always consult with your child's healthcare provider before using any herbal products. Some herbs may not be suitable for children, and dosages should always be discussed with a professional.
- Suggested Use: Any "Suggested Use" recommendations, rituals, or guidelines for products mentioned on this website, in social media posts, or on product packaging are for educational purposes only. These suggestions are not medical advice. You should consult a licensed healthcare provider to determine the correct dosage or treatment options, especially when considering the use of herbal remedies for children.
- No Liability: By using this website and its content, you agree that Folk & Fire Apothecary LLC is not responsible for any adverse effects, consequences, or harm resulting from the use or misuse of information or products from this website. You assume full responsibility for your actions and any consequences that may arise from using these products or relying on this information.
By continuing to use this website, and by using any products, joining memberships or otherwise interacting with Folk & Fire Apothecary LLC you are acknowledging that you have read and understood this General Disclaimer and that you accept the terms outlined above.
For any questions, please contact us at:
Folk & Fire Apothecary LLC
Email: sia@folkandfireshop.com
Can we use this if.....?
We’re forest witches, not pharmacists.
That means we can’t give medical advice—including around pregnancy, breastfeeding, or drug interactions.
Please consult a trusted healthcare provider or herbal-savvy pharmacist to know what’s safe for you and your body.
We list full ingredients for every offering so you can make informed choices, and we’re always happy to answer general questions about what’s in something at sia@folkandfireshop.com.
Your health is sacred. We love you too much to guess.